Hi everyone!
In the past weeks, I’ve been adding the Portuguese subtitles to several videos but for some reason the subtitles are not going to Vimeo. Since the Portuguese subtitles are not in Vimeo I’m not able to upload on the PV app.
Is anyone suffering the same issue?
thanks!
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Hello Carolina,
Thank you very much for volunteering your Portuguese subtitles with us all these times. Our sincere appreciation for letting us know about this problem. 
Normally subtitles done on Amara will automatically go to Vimeo and the Plum Village App itself. But this doesn’t always happen. In such a case, we will need to upload the subtitles ourselves.
Since I couldn’t find any function with which a file can be attached on the forum’s “Reply” screen, would you please kindly email us the Portuguese subtitles you’ve done to the email address I just messaged you?
Thank you very much again for your time and dedication in this meaningful work with all of us.
I hope life has been kind to you, and I look forward to hearing from you.
A flower to you,
Tuyen
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Dear Carolina and Tuyen,
We have also communicated over email, but in case anyone was reading this…
Yes, there was a problem with syncing the subtitles from Amara to Vimeo and the Plum Village App. Yesterday evening I was able to look into it and fix the issue. So everything should be working properly now.
Thank you both for following up with this, and for the amazing work you are both doing!
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I am so grateful to you, dear Justin!
A big bouquet of flowers to you
Thank you very, very much!
Tuyen
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